Ordering a Repeat Prescription
Order your repeat prescription online at a time that suits you.
Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earned.
Problems ordering your prescription online?
Use the SystmOnline Support Centre before you call us.
This service is available for items that have previously been agreed with the doctor to be repeatable. Such items appear on the counterfoil attached to your prescription. The doctor will authorise a supply for a number of repeats until your next review is due. Generally, routine reviews for asthma, diabetes, epilepsy and family planning are with the practice nurse.
Patients should anticipate the need for repeat prescriptions in advance and re-order allowing the appropriate time for the prescription to be processed.
We require two working days to produce the prescription.
Whilst the practice will always try to handle exceptional requests, it must be appreciated that any abuse of the system causes delays for those patients who have submitted requests in the correct way.
Other ways to order
On the right hand side of the prescription is a record of the items that may be re-ordered. Please tick the item(s) you require. If you mislay your request form a copy can be obtained from reception.
You may re-order repeat prescriptions as follows:
- bring or post your request to the medical centre
- fax your request to reception: 01308 420869
- request a repeat prescription online via the link at the top of this page. New users are required to complete a simple registration: Online Services
- you may make an arrangement with a local chemist who will order, collect and dispense your prescription for you. You will need to allow extra time for the pharmacy to process your prescription
- please enclose a stamped addressed envelope if you want us to return your completed prescription by post
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to future prescriptions.
If you have taken a decision to stop taking a medication, let your GP know as they may wish to discuss this choice with you. Please do not keep ordering medication you are not taking.
Only order the prescriptions that you need
- please let your GP or pharmacist know if you've stop taking any of your medicines
- check what medicines you still have at home before re-ordering
- discuss your medication with your GP or pharmacist on a regular basis
- think carefully before ticking all the boxes on your repeat prescription form and only tick those you really need
- if you do not need the medicine please do not order it! If you need the medicine in the future you can still request it
- if you need to go into hospital, please remember to take all your medicines with you in a clearly marked bag
- following a hospital admission it is not uncommon for your medications to be changed, they may be stopped, new ones added, or doses changed. Ensure that you have a record of the changes and tell your pharmacist. When you have a new prescription following any changes, take extra care to ensure these changes have been reflected in the medicines you are given
Please also remember that your medicines are prescribed only for you; it is not safe to share them with anyone else.