Practice Team

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Eilish Davoren (f)
Practice Manager

Amanda Murphy (f)
Deputy Practice Manager

 

Reception

When you call the surgery you may be asked by the receptionist for a brief reason for wanting to be seen by a GP. If you wish to speak to a member of staff confidentially, please ask. These questions have been set out by the doctors to ensure you are given the same advice as a GP would give. This will help them direct you to the most appropriate clinician. This may include the pharmacist.

Receptionists have an important role in helping us tend to those patients who need immediate attention. They are part of our clinical team and are bound by the same rules of patient confidentiality as the doctors and nurses. You do not have to divulge sensitive information if you would prefer not to, but please answer as fully as you are able to do.

 

Secretaries

Your doctor's secretary can help you with any queries or hospital appointments. Whenever possible please telephone with general queries after 11.00am when the telephone lines are generally less busy.